Important information:
The customer portal and web access to the card account were discontinued on 10 April 2024. Please download the Swiss Bankers App to continue to have unrestricted access to all services.
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The «My Card» app is now called Swiss Bankers app.
The Swiss Bankers app provides you with a variety of options and attractive services for your prepaid credit card. Take advantage of this and make cashless payment even easier, more secure and more manageable.
With the app, you always have your card with you – right on your mobile phone. You can receive notification after each transaction and check your current card balance. Easily top up your card via the app or protect your card using Mastercard Identity Check for online payments.
Use your smartphone and smartwatch to make fast, convenient and above all secure payments anytime and anywhere: easily activate your prepaid card for mobile payment. This, way, you can also make online payments without having your physical card to hand.
You can use the app to top up your card even more quickly and easily.
The app gives you an overview of your card top-ups, spending, cash withdrawals and the current balance on your card at any time.
If you wish, you will receive a message via the app or an SMS every time there is a transaction on your card account. You can also receive notification if the card balance falls below CHF 100.00 or a higher amount of your choosing.
Did you forget your PIN code? No problem, with the Swiss Bankers app you can set a new code without knowing the current one.
With Mastercard Identity Check, you make your online payments even more secure. If Mastercard Identity Check is activated, you will receive a push message for secure validation every time you make an online payment with Identity Check.
You can fully block and unblock your card for all transactions yourself – without having to call customer service.
You can also block your card for online purchases, contactless payment in shops or online betting/gambling.
Geoblocking is an additional way to protect yourself against card misuse. You can block your card for transactions in individual countries or entire continents which you are not planning to visit.
You can use the app to archive purchase receipts and, for example, to photograph warranty documents.
This way, you not only know where you have used your card, but also for what purpose.
© Swiss Bankers 2024
