Important information:
The customer portal and web access to the card account were discontinued on 10 April 2024. Please download the Swiss Bankers App to continue to have unrestricted access to all services.
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American Express has decided to discontinue the distribution of American Express Travelers Cheques in Switzerland. Of course, already sold Travelers Cheques remain valid for an unlimited time and in case of loss or theft, the Travelers cheques may be refunded (Terms, conditions and restrictions apply. Identification and proof of purchase required.)
For further information about American Express Travelers Cheques including redemption and locations where Travelers Cheques can be exchanged for local currency, please visit the American Express Website.
As of 01 October 2013, Swiss Bankers is no longer responsible for servicing American Express Travelers Cheques. Please direct any questions regarding American Express Travelers Cheques in foreign currencies to the following point of contact.
Calls from Switzerland
0800 255 200 (free of charge)
Calls from abroad
+44 207 365 4846
For Swiss Bankers Travelers Cheques in Swiss francs (in the original or American Express design), you may still contact Swiss Bankers Prepaid Services at +41 31 710 12 15.
The Travel card is an excellent alternative for customers who have been travelling with Travelers Cheques. Swiss Bankers Travel is easier to use – and equal in safety. Swiss Bankers Travel is easier to use – and equal in safety. For more information about the Travel card, click here.
© Swiss Bankers 2024
